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    Acorel is an expert in customer experience, employee experience and CX in B2B.

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    Challenges E-commerce

    Challenges Digital Marketing

    Challenges Self-service

    Challenges Sales

    Challenges Extensibility

    Challenges Orchestration & Integration

    Challenges Increase online conversion and sales

    Challenges Displaying customer-specific prices in the webshop

    Challenges Make the composable next step in e-commerce

    Challenges Create more and better qualified leads

    Challenges Reducing customer churn

    Challenges Personalizing marketing messages

    Challenges Reduce the workload for the customer service team

    Challenges Efficient onboarding of new customers

    Challenges Get insight into the status of orders, deliveries, invoices, and returns

    Challenges Improving collaboration between sales and marketing

    Challenges Enriching customer insights without huge administrative burden

    Challenges Get insight into the status of orders, deliveries, invoices, and returns

    Challenges Flexible and quickly implement specific business requirements

    Challenges Make specific adjustments without impacting future upgrades

    Challenges Introducing innovative AI applications for existing CX solutions

    Challenges Avoiding a 'spaghetti' integration architecture

    Challenges Create central truth within a fragmented IT landscape

    Challenges Central service for the calculation of customer-specific prices

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    CX in B2B
  • E-commerce
    • Increase online conversion and sales
    Challenge
  • E-commerce
    • Displaying customer-specific prices in the webshop
    Challenge
  • E-commerce
    • Make the composable next step in e-commerce
    Challenge
  • Digital Marketing
    • Create more and better qualified leads
    Challenge
  • Digital Marketing
    • Reducing customer churn
    Challenge
  • Digital Marketing
    • Personalizing marketing messages
    Challenge
  • Self-Service
    • Reduce the workload for the customer service team
    Challenge
  • Self-Service
    • Efficient onboarding of new customers
    Challenge
  • Self-Service
    • Get insight into the status of orders, deliveries, invoices, and returns
    Challenge
  • Sales Management
    • Improving collaboration between sales and marketing
    Challenge
  • Sales Management
    • Enriching customer insights without huge administrative burden
    Challenge
  • Self-Service
    • Get insight into the status of orders, deliveries, invoices, and returns
    Challenge
  • Extensibility
    • Flexible and quickly implement specific business requirements
    Challenge
  • Extensibility
    • Make specific adjustments without impacting future upgrades
    Challenge
  • Extensibility
    • Introducing innovative AI applications for existing CX solutions
    Challenge
  • Orchestration & Integration
    • Avoiding a 'spaghetti' integration architecture
    Challenge
  • Orchestration & Integration
    • Create central truth within a fragmented IT landscape
    Challenge
  • Orchestration & Integration
    • Central service for the calculation of customer-specific prices
    Challenge
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    • Excel in customer experience
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    • The power of one integrated platform with S/4HANA and CRM
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