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    Our vision

    Acorel is an expert in customer experience, employee experience and CX in B2B.

    Our vision

    Challenges E-commerce

    Challenges Digital Marketing

    Challenges Self-service

    Challenges Sales

    Challenges Extensibility

    Challenges Orchestration & Integration

    Challenges Increase online conversion and sales

    Challenges Displaying customer-specific prices in the webshop

    Challenges Make the composable next step in e-commerce

    Challenges Create more and better qualified leads

    Challenges Reducing customer churn

    Challenges Personalizing marketing messages

    Challenges Reduce the workload for the customer service team

    Challenges Efficient onboarding of new customers

    Challenges Get insight into the status of orders, deliveries, invoices, and returns

    Challenges Improving collaboration between sales and marketing

    Challenges Enriching customer insights without huge administrative burden

    Challenges Get insight into the status of orders, deliveries, invoices, and returns

    Challenges Flexible and quickly implement specific business requirements

    Challenges Make specific adjustments without impacting future upgrades

    Challenges Introducing innovative AI applications for existing CX solutions

    Challenges Avoiding a 'spaghetti' integration architecture

    Challenges Create central truth within a fragmented IT landscape

    Challenges Central service for the calculation of customer-specific prices

    All challenges
    Customer Experience
    Employee Experience
    CX in B2B
  • E-commerce
  • Increase online conversion and sales
    Challenge
  • E-commerce
  • Displaying customer-specific prices in the webshop
    Challenge
  • E-commerce
  • Make the composable next step in e-commerce
    Challenge
  • Digital Marketing
  • Create more and better qualified leads
    Challenge
  • Digital Marketing
  • Reducing customer churn
    Challenge
  • Digital Marketing
  • Personalizing marketing messages
    Challenge
  • Self-Service
  • Reduce the workload for the customer service team
    Challenge
  • Self-Service
  • Efficient onboarding of new customers
    Challenge
  • Self-Service
  • Get insight into the status of orders, deliveries, invoices, and returns
    Challenge
  • Sales Management
  • Improving collaboration between sales and marketing
    Challenge
  • Sales Management
  • Enriching customer insights without huge administrative burden
    Challenge
  • Self-Service
  • Get insight into the status of orders, deliveries, invoices, and returns
    Challenge
  • Extensibility
  • Flexible and quickly implement specific business requirements
    Challenge
  • Extensibility
  • Make specific adjustments without impacting future upgrades
    Challenge
  • Extensibility
  • Introducing innovative AI applications for existing CX solutions
    Challenge
  • Orchestration & Integration
  • Avoiding a 'spaghetti' integration architecture
    Challenge
  • Orchestration & Integration
  • Create central truth within a fragmented IT landscape
    Challenge
  • Orchestration & Integration
  • Central service for the calculation of customer-specific prices
    Challenge
    Organization
    Ecosystem
    Technologies

Scalable webshops with SAP Commerce Cloud

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Just having a functional webshop is not enough for successful online sales. It's all about experience, personalization, and scalability. Customers expect customized prices, personal recommendations, and a great ordering experience. SAP Commerce Cloud makes this possible: a powerful e-commerce platform that adapts to your business model - B2B, B2C, or a combination of both.

At Acorel, we help businesses take their e-commerce to the next level. We implement SAP Commerce Cloud with a focus on scalability, personalization, and integration with existing back-end systems - such as ERP, CRM, and marketing solutions. This way, you offer your customers an optimal experience while maintaining control over your internal processes.

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  • 1. Flexible for every business model

  • 2. Personal experience and self-service for higher customer satisfaction

  • 3. Product information centrally managed with built-in PIM

  • 4. Composable Commerce: flexibility without compromises

  • 5. Seamless integration with SAP and other systems

Flexible for any business model

With SAP Commerce Cloud, you can build webshops that seamlessly connect with your customer groups. B2B, B2C, B2B2C - everything runs on one scalable platform. Customers benefit from convenient (and necessary) features such as:

  • Customer-specific prices and assortments.
  • Manage users themselves, set rights, and handle approvals.
  • Order based on their own purchase history and budgets.

Working with multiple brands, markets, or languages? No problem for SAP Commerce Cloud: you manage everything centrally, including multilingualism, different currencies, and multiple shops. This way, you effortlessly scale along with your ambitions.

Personal experience and self-service for higher customer satisfaction

Online shopping is not just about placing orders. Customers want convenience, speed, and an experience that fits their needs. SAP Commerce Cloud comes with powerful personalization and self-service features by default:

  • Personalized homepages, product recommendations, and discounts.
  • Self-service access to things like order status, invoices, and deliveries.
  • Easy online management of changes and returns.
  • Quick support via integrated service options.

By providing data-driven recommendations and customer-specific content, you can effectively address individual needs - and show that you truly understand your customers.

Product information centrally managed with built-in PIM

A strong webshop starts with complete and consistent product data. SAP Commerce Cloud comes standard with an integrated Product Information Management (PIM) solution that allows you to easily manage, enrich, and publish product information:

  • One central place for all your product data.
  • Fast onboarding of new products.
  • Consistent information across all sales channels.

This integrated PIM solution provides immediate value (without the need for a separate tool or component) and is also flexible for expansion if your product data needs grow in the future.

Composable Commerce: flexibility without compromise

Every organization is different. That's why SAP Commerce Cloud fits perfectly within a composable architecture: you build your own e-commerce landscape with the components that best suit your situation. SAP Commerce Cloud forms the strong, scalable commerce core within that. In addition, SAP offers an ecosystem of certified solutions for, among others, CMS and search functionality, tested for seamless integration with the platform.

If you prefer to work with other tools? No problem. Thanks to the flexible APIs and integration capabilities, SAP Commerce Cloud is fully composable-ready. This way, you can build the exact environment that fits your business and easily adapt it as you grow.

Seamless integration with SAP and other systems

SAP Commerce Cloud is particularly suitable for companies already working with SAP ERP, S/4HANA, CRM, or marketing solutions. Thanks to standard integrations, data exchange runs smoothly and, where necessary, in real-time - from customer data and prices to orders and invoices. This saves time, prevents errors, and ensures a consistent customer experience, from webshop to after-sales and everything in between.

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Who is SAP Commerce Cloud for?

This solution is perfect for companies that:

  • Want to professionalize their webshop with customer-specific prices and assortments.
  • Are increasingly expanding online or even internationally and need scalability.
  • Want to do more with personalization and self-service.
  • Are looking for a future-proof e-commerce strategy.
  • Want a strong integration with their SAP environment.

Why Acorel?

SAP Commerce Cloud is a powerful platform, but its real value lies in a tight implementation. Acorel helps companies maximize their investment. We strategically think about personalization, self-service, and scalability from the start, translating these goals into a practical, well-integrated webshop.


Thanks to our experience with complex implementations and SAP systems, we ensure a seamless connection with your existing IT landscape. Even after going live, we stay engaged with management, optimization, and further development, ensuring that your e-commerce platform continues to perform and grow.

 

Our vision
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Want to know more? Contact Luuk!

  • Schedule a 20-minute introductory meeting.
  • Get immediate advice on CX for your organization
  • Request a demo
Contact us
Luuk Giebels