Always up-to-date customer information in SAP Cloud for Customer, simply using your voice

Recording customer information is part of your job as a sales or service representative. But it takes time. Time that you'd rather spend with your customers. With Conversational AI 'Ask Jeeves,' keeping your CRM up to date becomes simple and accessible - just by talking.

This voice add-on for SAP Cloud for Customer helps you enter customer information quickly and securely, even while on the go. This way, your system remains current at all times and you work more efficiently without compromising customer focus.

Less administration, more time for your customers

After a customer visit, you want to update your CRM quickly. Not in the evening, not behind your laptop, but immediately - while the information is still fresh. With 'Ask Jeeves,' you can easily dictate your notes. Whether it's a new lead, a status change, or a new contact: you talk, SAP records.

This add-on utilizes Conversational Artificial Intelligence, specifically designed for SAP Cloud for Customer. You can simply use it on your smartphone, even while driving.

Always current customer information

For a strong customer experience, current customer information is crucial. But it only truly happens if keeping it up to date is easy. 'Ask Jeeves' lowers that barrier. You ask a question or give an instruction - the system processes it directly in SAP Cloud for Customer.

So your CRM is always up to date and complete. And you have more time for valuable customer interactions.

Simple, efficient, and smart

'Ask Jeeves' works on the existing SAP Cloud for Customer platform and does not require separate infrastructure.

Acorel handles the entire implementation and provides a short 4-hour administrator training. Additionally, we ensure ongoing development of the solution, so it evolves with your organization.

Our support desk is available for questions or changes, allowing you to focus on customers.

Discover the convenience of talking to your CRM

Conversational AI 'Ask Jeeves' is developed based on our experience with SAP Cloud for Customer and insights from end users. The result: a smart, user-friendly solution that makes entering customer data more enjoyable and easier.

If you want to spend less time on administration and get more out of your CRM, this is your next step.