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    Our vision

    Acorel is an expert in customer experience, employee experience and CX in B2B.

    Our vision

    Challenges E-commerce

    Challenges Digital Marketing

    Challenges Self-service

    Challenges Sales

    Challenges Extensibility

    Challenges Orchestration & Integration

    Challenges Increase online conversion and sales

    Challenges Displaying customer-specific prices in the webshop

    Challenges Make the composable next step in e-commerce

    Challenges Create more and better qualified leads

    Challenges Reducing customer churn

    Challenges Personalizing marketing messages

    Challenges Reduce the workload for the customer service team

    Challenges Efficient onboarding of new customers

    Challenges Get insight into the status of orders, deliveries, invoices, and returns

    Challenges Improving collaboration between sales and marketing

    Challenges Enriching customer insights without huge administrative burden

    Challenges Get insight into the status of orders, deliveries, invoices, and returns

    Challenges Flexible and quickly implement specific business requirements

    Challenges Make specific adjustments without impacting future upgrades

    Challenges Introducing innovative AI applications for existing CX solutions

    Challenges Avoiding a 'spaghetti' integration architecture

    Challenges Create central truth within a fragmented IT landscape

    Challenges Central service for the calculation of customer-specific prices

    All challenges
    Customer Experience
    Employee Experience
    CX in B2B
  • E-commerce
  • Increase online conversion and sales
    Challenge
  • E-commerce
  • Displaying customer-specific prices in the webshop
    Challenge
  • E-commerce
  • Make the composable next step in e-commerce
    Challenge
  • Digital Marketing
  • Create more and better qualified leads
    Challenge
  • Digital Marketing
  • Reducing customer churn
    Challenge
  • Digital Marketing
  • Personalizing marketing messages
    Challenge
  • Self-Service
  • Reduce the workload for the customer service team
    Challenge
  • Self-Service
  • Efficient onboarding of new customers
    Challenge
  • Self-Service
  • Get insight into the status of orders, deliveries, invoices, and returns
    Challenge
  • Sales Management
  • Improving collaboration between sales and marketing
    Challenge
  • Sales Management
  • Enriching customer insights without huge administrative burden
    Challenge
  • Self-Service
  • Get insight into the status of orders, deliveries, invoices, and returns
    Challenge
  • Extensibility
  • Flexible and quickly implement specific business requirements
    Challenge
  • Extensibility
  • Make specific adjustments without impacting future upgrades
    Challenge
  • Extensibility
  • Introducing innovative AI applications for existing CX solutions
    Challenge
  • Orchestration & Integration
  • Avoiding a 'spaghetti' integration architecture
    Challenge
  • Orchestration & Integration
  • Create central truth within a fragmented IT landscape
    Challenge
  • Orchestration & Integration
  • Central service for the calculation of customer-specific prices
    Challenge
    Organization
    Ecosystem
    Technologies

Impactful marketing
with a personal touch

Contact us
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Impactful marketing requires more than individual campaigns. Acorel helps you connect marketing, CRM, and e-commerce smartly into one integrated, data-driven approach. This way, you respond in real-time to customer behavior, personalize campaigns for each channel, and collaborate with sales to generate better leads and measurable success.
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Customer experience doesn't stop at one department. Discover how to make every touchpoint smooth and personal - from the first click to support.

  • Digital Marketing
  • Create more and better qualified leads

    Challenge
  • Digital Marketing
  • Personalizing marketing messages

    Challenge
  • Digital Marketing
  • Reducing customer churn

    Challenge

    Integrated Marketing

    Every digital marketer knows it: showing the right message to the customer at the right moment through the right channel is crucial to make an impact. However, in practice, many companies get stuck with fragmented systems and manual processes. CRM, marketing automation, and e-commerce operate in silos, limiting personalization and preventing sales from responding to a lead at the right time. A missed opportunity!

    At Acorel, we help companies make digital marketing integrated and data-driven. We analyze your existing tech stack for marketing automation, CRM, e-commerce, and other CX solutions and provide advice on how these systems can collaborate optimally. Whether you use SAP solutions, a combination of different tools, or are still searching for the right stack, we ensure a comprehensive solution that brings everything together.

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    Flexible response to customer behavior

    We also deliver and implement your SAP solution completely for you and integrate it with the other tools, to ensure that all technologies work seamlessly together and reinforce each other as if they were one integrated marketing automation tool.

    In addition, we not only focus on the technology, but we also help you quickly realize value. Our short-cycle approach allows you to start directly with an initial, smaller phase, while continuously optimizing step by step.

    Thanks to this composable and cross-channel marketing approach, marketers can flexibly respond to customer behavior with complete insights. Campaigns are not only personalized, but also intelligently coordinated across different channels, ensuring the customer has a consistent experience, regardless of the touchpoint.

    What are the best practices in SAP Emarsys?

    • Discover which SAP Emarsys flows you can activate from day one
    • What are the best practices of other companies with marketing automation?
    • How do you take the first steps toward an automated marketing platform?
    Marketing Automation
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    What does that mean in practice? A few examples:

    • Buyer journeys and campaigns are automatically tailored to customer behavior and preferences.
    • Leads are enriched with relevant data from CRM, e-commerce, and previous interactions.
    • Marketing and sales operate with a single real-time customer view, ensuring follow-up is always current and relevant.
    • Data dashboards provide insights into campaign results and ROI, with AI-driven optimization.

    A customer showing interest in your product or service doesn't just receive a standard email, but content tailored to their previous interactions and interests. Leads are not manually forwarded, but automatically prioritized based on engagement and expected willingness to purchase. And so on.

    The Silent Force Behind Sales and Customer Relationships

    Digital marketing can truly contribute to growth when campaigns, data, and customer insights come together. With this smart tactic, marketing is no longer just a collection of individual actions, but rather an integrated strategy that can be continuously adjusted.

    Marketing is not a standalone silo, but the silent force behind sales and customer relationships. The result? A cross-channel digital marketing approach that truly makes an impact – both on your customers and on the success of your entire organization.

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    Discover the products in the SAP Customer Experience portfolio

    • We specialize in SAP Customer Experience
    • Acorel supports you in translating your strategy into operations
    • We provide the SAP software and handle the implementation
    Products
    SAP logo download
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    A strong customer experience is created when everything aligns: your processes run smoothly, your systems work seamlessly together, and your team delivers exactly what your customers expect. That's where your advantage lies.

    At Acorel, we believe that technology should serve people. We ensure that your team can work effortlessly, while customers receive the experience they deserve, supported by smart technology in the background.

    Our vision

     

    Want to know more? Contact Luuk!

    • Schedule a 20-minute introductory meeting.
    • Get immediate advice on CX for your organization
    • Request a demo
    Contact us
    Luuk Giebels