AI: You win nothing by waiting, but everything by starting

One of our clients wants to improve their customer experience and reduce service costs by handling incoming emails using AI (ChatGPT). A problem that is likely familiar to many of our clients.

The beauty of tools like ChatGPT is that with just a few sample emails and some scripting, we were able to show the client in an accessible and cost-effective way what the final solution would look like. This intermediate step and the resulting outcome made the client more confident in their decision to actually implement it.

Will it all work as we have envisioned? We don't know yet, but by starting, they are already ahead of the competition! We would love to keep you informed about this special and new journey in the future! Do you also want to discuss how AI can improve your customer experience?