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    Our vision

    Acorel is an expert in customer experience, employee experience and CX in B2B.

    Our vision

    Challenges E-commerce

    Challenges Digital Marketing

    Challenges Self-service

    Challenges Sales

    Challenges Extensibility

    Challenges Orchestration & Integration

    Challenges Increase online conversion and sales

    Challenges Displaying customer-specific prices in the webshop

    Challenges Make the composable next step in e-commerce

    Challenges Create more and better qualified leads

    Challenges Reducing customer churn

    Challenges Personalizing marketing messages

    Challenges Reduce the workload for the customer service team

    Challenges Efficient onboarding of new customers

    Challenges Get insight into the status of orders, deliveries, invoices, and returns

    Challenges Improving collaboration between sales and marketing

    Challenges Enriching customer insights without huge administrative burden

    Challenges Get insight into the status of orders, deliveries, invoices, and returns

    Challenges Flexible and quickly implement specific business requirements

    Challenges Make specific adjustments without impacting future upgrades

    Challenges Introducing innovative AI applications for existing CX solutions

    Challenges Avoiding a 'spaghetti' integration architecture

    Challenges Create central truth within a fragmented IT landscape

    Challenges Central service for the calculation of customer-specific prices

    All challenges
    Customer Experience
    Employee Experience
    CX in B2B
  • E-commerce
  • Increase online conversion and sales
    Challenge
  • E-commerce
  • Displaying customer-specific prices in the webshop
    Challenge
  • E-commerce
  • Make the composable next step in e-commerce
    Challenge
  • Digital Marketing
  • Create more and better qualified leads
    Challenge
  • Digital Marketing
  • Reducing customer churn
    Challenge
  • Digital Marketing
  • Personalizing marketing messages
    Challenge
  • Self-Service
  • Reduce the workload for the customer service team
    Challenge
  • Self-Service
  • Efficient onboarding of new customers
    Challenge
  • Self-Service
  • Get insight into the status of orders, deliveries, invoices, and returns
    Challenge
  • Sales Management
  • Improving collaboration between sales and marketing
    Challenge
  • Sales Management
  • Enriching customer insights without huge administrative burden
    Challenge
  • Self-Service
  • Get insight into the status of orders, deliveries, invoices, and returns
    Challenge
  • Extensibility
  • Flexible and quickly implement specific business requirements
    Challenge
  • Extensibility
  • Make specific adjustments without impacting future upgrades
    Challenge
  • Extensibility
  • Introducing innovative AI applications for existing CX solutions
    Challenge
  • Orchestration & Integration
  • Avoiding a 'spaghetti' integration architecture
    Challenge
  • Orchestration & Integration
  • Create central truth within a fragmented IT landscape
    Challenge
  • Orchestration & Integration
  • Central service for the calculation of customer-specific prices
    Challenge
    Organization
    Ecosystem
    Technologies

You professionalize with marketing automation from SAP Emarsys

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Many companies want to automate their marketing, but halfway through their efforts they get a little lost due to complex tools, manual processes, or a lack of collaboration between sales and marketing. SAP Emarsys offers the solution: a user-friendly marketing automation platform that allows you to easily set up personalized campaigns (without technical knowledge) and see immediate results. Think of more leads, higher customer value, and tighter collaboration between marketing and sales.

At Acorel, we help organizations effectively implement SAP Emarsys. From setup to guidance: we ensure that your marketing truly works and seamlessly integrates with your CRM, e-commerce, data platform, and other systems.

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  • 1. Quickly get started with ready-made marketing tactics.

  • 2. User-friendly and smart: AI, personalization, and reporting.

  • 3. More leads and better collaboration with sales

  • 4. Seamless integration: SAP Emarsys in your landscape

Get started quickly with ready-made marketing tactics

Marketers are often more creative than technical. A marketing automation tool should therefore be easy to use and intuitive. SAP Emarsys understands this and is designed to start quickly. With dozens of ready-made marketing tactics and corresponding campaigns (based on proven best practices), you can make an immediate impact with just a few clicks:

  • Choose your goal (e.g. customer retention, lead generation, conversion increase).
  • Activate the corresponding tactic and easily adjust it to your situation.
  • Start your campaign within minutes, without complex setup.

This approach makes it much easier for you. It saves time and ensures a flying start towards results in no time.

User-friendly and smart: AI, personalization, and reporting

SAP Emarsys is completely designed with marketers' needs in mind:

  • Intuitive interface: drag & drop email templates and clear campaign flows.
  • AI support: smart customer segmentation, lead scoring, and recommendations.
  • Insight into impact: dashboards instantly display the ROI of your campaigns on revenue, customer value, and engagement.

This way, you know exactly what works and where you can further optimize.

More leads and better collaboration with sales

SAP Emarsys enables a smooth and clear collaboration between marketing and sales:

  • Marketing and sales all work from the same customer view.
  • Leads are automatically qualified (MQL > SQL) based on interactions and behavior.
  • Through integration with SAP Sales Cloud (or other systems), leads are forwarded to sales in real-time, including all relevant background information.

This not only strengthens your campaign but also accelerates the sales process for even higher conversion.

Seamless integration: SAP Emarsys in your landscape

SAP Emarsys is part of the comprehensive SAP CX suite and seamlessly integrates with other solutions such as SAP Commerce Cloud and Sales Cloud. Thanks to its strong integration capabilities, you can easily connect Emarsys with your existing systems and fully leverage it for both inbound and outbound data streams. For example, you can use it to obtain customer data via a data platform such as a CDP and to send personalized communications through various channels, such as:

  • E-commerce platforms
  • CRM and sales systems
  • External channels like social media, SMS, web, and mobile apps

Your marketing data, customer profiles, and campaigns are centrally available, allowing you to provide a consistent customer experience across all touchpoints.

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Who is SAP Emarsys for?

This solution is ideal for companies that:

  • Want to professionalize and automate marketing without the need for a large marketing team.
  • Want to generate more leads and collaborate better with sales.
  • Want to leverage personalization, AI, and data for measurable results.
  • Want to effectively integrate CRM and marketing.
  • Want to quickly start with marketing automation using proven tactics.

Switching from SAP Marketing Cloud? We guide you.

Using SAP Marketing Cloud right now? We help you transition to SAP Emarsys. This switch is more of a transformation than a migration: it requires a different approach and setup, tailored to the new capabilities of Emarsys. We guide you through every step, from strategy and setup to training and optimization.

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Why Acorel?

At Acorel, we believe that marketing should not only be more efficient, but above all, more effective. We guide your team in determining the right strategy, choosing tactics, and interpreting results. We ensure a smooth implementation, integration with other systems, and train your team to be independently successful with SAP Emarsys. And: even after going live, we remain involved to ensure your marketing continues to grow.

 

Our vision

Want to know more? Contact Luuk!

  • Schedule a 20-minute introductory meeting.
  • Get immediate advice on CX for your organization
  • Request a demo
Contact us
Luuk Giebels