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    Our vision

    Acorel is an expert in customer experience, employee experience and CX in B2B.

    Our vision

    Challenges E-commerce

    Challenges Digital Marketing

    Challenges Self-service

    Challenges Sales

    Challenges Extensibility

    Challenges Orchestration & Integration

    Challenges Increase online conversion and sales

    Challenges Displaying customer-specific prices in the webshop

    Challenges Make the composable next step in e-commerce

    Challenges Create more and better qualified leads

    Challenges Reducing customer churn

    Challenges Personalizing marketing messages

    Challenges Reduce the workload for the customer service team

    Challenges Efficient onboarding of new customers

    Challenges Get insight into the status of orders, deliveries, invoices, and returns

    Challenges Improving collaboration between sales and marketing

    Challenges Enriching customer insights without huge administrative burden

    Challenges Get insight into the status of orders, deliveries, invoices, and returns

    Challenges Flexible and quickly implement specific business requirements

    Challenges Make specific adjustments without impacting future upgrades

    Challenges Introducing innovative AI applications for existing CX solutions

    Challenges Avoiding a 'spaghetti' integration architecture

    Challenges Create central truth within a fragmented IT landscape

    Challenges Central service for the calculation of customer-specific prices

    All challenges
    Customer Experience
    Employee Experience
    CX in B2B
  • E-commerce
  • Increase online conversion and sales
    Challenge
  • E-commerce
  • Displaying customer-specific prices in the webshop
    Challenge
  • E-commerce
  • Make the composable next step in e-commerce
    Challenge
  • Digital Marketing
  • Create more and better qualified leads
    Challenge
  • Digital Marketing
  • Reducing customer churn
    Challenge
  • Digital Marketing
  • Personalizing marketing messages
    Challenge
  • Self-Service
  • Reduce the workload for the customer service team
    Challenge
  • Self-Service
  • Efficient onboarding of new customers
    Challenge
  • Self-Service
  • Get insight into the status of orders, deliveries, invoices, and returns
    Challenge
  • Sales Management
  • Improving collaboration between sales and marketing
    Challenge
  • Sales Management
  • Enriching customer insights without huge administrative burden
    Challenge
  • Self-Service
  • Get insight into the status of orders, deliveries, invoices, and returns
    Challenge
  • Extensibility
  • Flexible and quickly implement specific business requirements
    Challenge
  • Extensibility
  • Make specific adjustments without impacting future upgrades
    Challenge
  • Extensibility
  • Introducing innovative AI applications for existing CX solutions
    Challenge
  • Orchestration & Integration
  • Avoiding a 'spaghetti' integration architecture
    Challenge
  • Orchestration & Integration
  • Create central truth within a fragmented IT landscape
    Challenge
  • Orchestration & Integration
  • Central service for the calculation of customer-specific prices
    Challenge
    Organization
    Ecosystem
    Technologies

Total solution thanks to
strong partnerships

For Acorel, it is essential to work within a strong ecosystem. Customers expect not only high-quality expertise in the field of Customer Experience (CX), but rather a complete solution that perfectly fits their specific needs. By collaborating with other specialized technology and SAP partners, Acorel can enrich its services and always provide customers with the best possible solution.

Within the composable CX landscape supported by Acorel, partners such as Contentful, Alokai, Sinch, TweakWise, and Algolia play a crucial role.

These parties offer additional technologies in the areas of content management, e-commerce, communication, and smart, personalized search functionality. By smartly integrating these solutions with SAP CX solutions, Acorel can deliver flexible, future-proof, and scalable end-to-end solutions that align perfectly with the digital strategy of our customers.

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However, the ecosystem goes beyond just technological integrations.

Sometimes a project requires in-depth expertise beyond the CX domain, for example in the areas of ERP or warehouse management. In such cases, smooth collaboration with another partner, such as an SAP partner organization with expertise in SAP S/4HANA, is key to success. Acorel pursues these types of partnerships and has proven in the past that such collaborations can lead to successful projects, always aiming to provide the ideal total solution for our customers.

By continuously investing in strong partnerships, Acorel remains agile and innovative in a rapidly changing technological landscape.

The ability to collaborate with the right partners ensures that customers benefit not only from best-in-class solutions, but also from an integrated approach that helps them achieve their business objectives. A well-functioning ecosystem is not just a strategic choice, but a necessary condition for ongoing success.

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Want to know more? Contact Luuk!

  • Schedule a 20-minute introductory meeting.
  • Get immediate advice on CX for your organization
  • Request a demo
Contact us
Luuk Giebels