Expand and adjust for future proofing

Name: CoDigital
Price range: $

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Every organization is unique and sometimes requires more than standard software can offer. Acorel makes expansion easy with smart extensions that seamlessly integrate alongside your existing systems. This way, you can add precisely the functionalities you need without compromising your core system. Flexible, secure, upgradeable, and future-proof.

Customer experience doesn't stop at one department. Discover how to make every touchpoint smooth and personal - from first click to support.

Extensibility

Flexible and quickly implement specific business requirements

Challenge

Extensibility

Make specific adjustments without impacting future upgrades

Challenge

Extensibility

Introducing innovative AI applications for existing CX solutions

Challenge

Every organization works just a little differently

Specific processes, customer requirements, or industry standards sometimes call for additional functionalities that are not always readily available in your CRM, e-commerce, or marketing tool. The solution? Extensibility: expandability without the need to tinker with the core of your system.

Of course, many software solutions are configurable. You can always adjust fields, workflows, and basic logic to fit your needs. But sometimes, that's simply not enough, and true customization is required. In the past, this often meant modifying the standard. However, this approach makes upgrades risky, maintenance costly, and the likelihood of issues greater. Fortunately, things have changed.

Smart extensions

At Acorel, we assist you with extensibility 2.0: smart extensions that run alongside your standard solution, without altering the core code. Think of modules for document generation, address checks, or even AI functions. These extensions are seamlessly integrated and communicate through secure links with your existing systems. This way, your standard solution remains 'clean', easily upgradable, and future-proof.

How does this work in practice?

You can add functionalities that are specific to your organization or industry, without risks during updates or releases.
These extensions are quickly adaptable and easily reusable for other purposes.
Extensions are built by Acorel or linked as third-party solutions.
Internal processes remain stable, while still addressing unique customer needs.

System expansions that really work

Our experts help you determine which extensions add value specifically for you and how to use them smartly. We develop the right solution or integrate existing extensions, for example from platforms like SAP Business Technology Platform, Microsoft Azure, AWS, or Google Cloud, fitting into your landscape. This way, you don't have to choose between flexibility and stability.

The result? System expansions that do exactly what works for you, without the drawbacks of traditional customization. With this approach, you are ready for the future while maintaining control over maintenance and costs.

2-minute read: Building for the future

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What steps do we recommend for you?

A strong customer experience arises when everything aligns: your processes run smoothly, your systems work seamlessly together, and your team delivers exactly what your customers expect. That's where your advantage lies.

At Acorel, we believe that technology should serve people. We ensure that your team can work effortlessly, while customers receive the experience they deserve, supported by smart technology in the background.

Our vision