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    Our vision

    Acorel is an expert in customer experience, employee experience and CX in B2B.

    Our vision

    Challenges E-commerce

    Challenges Digital Marketing

    Challenges Self-service

    Challenges Sales

    Challenges Extensibility

    Challenges Orchestration & Integration

    Challenges Increase online conversion and sales

    Challenges Displaying customer-specific prices in the webshop

    Challenges Make the composable next step in e-commerce

    Challenges Create more and better qualified leads

    Challenges Reducing customer churn

    Challenges Personalizing marketing messages

    Challenges Reduce the workload for the customer service team

    Challenges Efficient onboarding of new customers

    Challenges Get insight into the status of orders, deliveries, invoices, and returns

    Challenges Improving collaboration between sales and marketing

    Challenges Enriching customer insights without huge administrative burden

    Challenges Get insight into the status of orders, deliveries, invoices, and returns

    Challenges Flexible and quickly implement specific business requirements

    Challenges Make specific adjustments without impacting future upgrades

    Challenges Introducing innovative AI applications for existing CX solutions

    Challenges Avoiding a 'spaghetti' integration architecture

    Challenges Create central truth within a fragmented IT landscape

    Challenges Central service for the calculation of customer-specific prices

    All challenges
    Customer Experience
    Employee Experience
    CX in B2B
  • E-commerce
  • Increase online conversion and sales
    Challenge
  • E-commerce
  • Displaying customer-specific prices in the webshop
    Challenge
  • E-commerce
  • Make the composable next step in e-commerce
    Challenge
  • Digital Marketing
  • Create more and better qualified leads
    Challenge
  • Digital Marketing
  • Reducing customer churn
    Challenge
  • Digital Marketing
  • Personalizing marketing messages
    Challenge
  • Self-Service
  • Reduce the workload for the customer service team
    Challenge
  • Self-Service
  • Efficient onboarding of new customers
    Challenge
  • Self-Service
  • Get insight into the status of orders, deliveries, invoices, and returns
    Challenge
  • Sales Management
  • Improving collaboration between sales and marketing
    Challenge
  • Sales Management
  • Enriching customer insights without huge administrative burden
    Challenge
  • Self-Service
  • Get insight into the status of orders, deliveries, invoices, and returns
    Challenge
  • Extensibility
  • Flexible and quickly implement specific business requirements
    Challenge
  • Extensibility
  • Make specific adjustments without impacting future upgrades
    Challenge
  • Extensibility
  • Introducing innovative AI applications for existing CX solutions
    Challenge
  • Orchestration & Integration
  • Avoiding a 'spaghetti' integration architecture
    Challenge
  • Orchestration & Integration
  • Create central truth within a fragmented IT landscape
    Challenge
  • Orchestration & Integration
  • Central service for the calculation of customer-specific prices
    Challenge
    Organization
    Ecosystem
    Technologies
  • Insights
  • Sales Management
  • Orchestration & Integration
  • The power of one integrated platform with S/4HANA and CRM

    One integrated platform for operational strength and customer-centricity: the combination of SAP S/4HANA and SAP Sales Cloud.

    The combination of SAP S/4HANA and SAP Sales Cloud

    In increasingly complex organizations, it is crucial that systems work together optimally. By integrating SAP S/4HANA and SAP Sales Cloud, a single platform is created that enhances both operational efficiency and customer focus. You leverage data better, work faster, and provide a consistent customer experience - from initial contact to after-sales.

    Working more efficiently with real-time data

    With an integrated platform, you avoid duplicate work and manual handovers. Sales and operations work with the same information, making processes smoother and reducing errors. You increase productivity, reduce operational costs, and have more time for valuable customer interactions.

    A unified customer view for better relationships

    By combining data from ERP and CRM, a complete customer view is created. You immediately see which customer has placed which orders, which appointments are scheduled, and which service requests have been submitted. This enables you to communicate more relevantly and strengthen customer relationships.

    Flexible and scalable

    The combination of SAP Sales Cloud and S/4HANA grows with your organization. You can easily add new functionalities. You maintain the stability of a robust system and the agility needed to respond to market dynamics.

    Front-office and back-office connected

    SAP S/4HANA supports your core processes such as logistics, finance, and production. SAP Sales Cloud adds powerful CRM functionality: lead management, pipeline management, customer interactions, and after-sales. Linking these systems creates a single integrated platform. This ensures that sales, service, and operations always have the same up-to-date customer and business information.

    Ready for the future

    Companies that can adapt quickly make a difference. With an integrated platform, you anticipate customer needs, identify trends earlier, and respond to opportunities more quickly. Not reactive, but proactive. The combination of technology and strategy is the key to sustainable success.

    Our approach

    At Acorel, it's not just about technology, but about impact. We believe that a successful implementation is only successful when both customers and employees experience the benefits. That's why we focus on user adoption, change management, and engagement of all stakeholders. Technology is a means - not an end in itself. We help you get the most out of it.

    Want to know more? Contact Luuk!

    • Schedule a 20-minute introductory meeting.
    • Get immediate advice on CX for your organization
    • Request a demo
    Contact us
    Luuk Giebels