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    Our vision

    Acorel is an expert in customer experience, employee experience and CX in B2B.

    Our vision

    Challenges E-commerce

    Challenges Digital Marketing

    Challenges Self-service

    Challenges Sales

    Challenges Extensibility

    Challenges Orchestration & Integration

    Challenges Increase online conversion and sales

    Challenges Displaying customer-specific prices in the webshop

    Challenges Make the composable next step in e-commerce

    Challenges Create more and better qualified leads

    Challenges Reducing customer churn

    Challenges Personalizing marketing messages

    Challenges Reduce the workload for the customer service team

    Challenges Efficient onboarding of new customers

    Challenges Get insight into the status of orders, deliveries, invoices, and returns

    Challenges Improving collaboration between sales and marketing

    Challenges Enriching customer insights without huge administrative burden

    Challenges Get insight into the status of orders, deliveries, invoices, and returns

    Challenges Flexible and quickly implement specific business requirements

    Challenges Make specific adjustments without impacting future upgrades

    Challenges Introducing innovative AI applications for existing CX solutions

    Challenges Avoiding a 'spaghetti' integration architecture

    Challenges Create central truth within a fragmented IT landscape

    Challenges Central service for the calculation of customer-specific prices

    All challenges
    Customer Experience
    Employee Experience
    CX in B2B
  • E-commerce
  • Increase online conversion and sales
    Challenge
  • E-commerce
  • Displaying customer-specific prices in the webshop
    Challenge
  • E-commerce
  • Make the composable next step in e-commerce
    Challenge
  • Digital Marketing
  • Create more and better qualified leads
    Challenge
  • Digital Marketing
  • Reducing customer churn
    Challenge
  • Digital Marketing
  • Personalizing marketing messages
    Challenge
  • Self-Service
  • Reduce the workload for the customer service team
    Challenge
  • Self-Service
  • Efficient onboarding of new customers
    Challenge
  • Self-Service
  • Get insight into the status of orders, deliveries, invoices, and returns
    Challenge
  • Sales Management
  • Improving collaboration between sales and marketing
    Challenge
  • Sales Management
  • Enriching customer insights without huge administrative burden
    Challenge
  • Self-Service
  • Get insight into the status of orders, deliveries, invoices, and returns
    Challenge
  • Extensibility
  • Flexible and quickly implement specific business requirements
    Challenge
  • Extensibility
  • Make specific adjustments without impacting future upgrades
    Challenge
  • Extensibility
  • Introducing innovative AI applications for existing CX solutions
    Challenge
  • Orchestration & Integration
  • Avoiding a 'spaghetti' integration architecture
    Challenge
  • Orchestration & Integration
  • Create central truth within a fragmented IT landscape
    Challenge
  • Orchestration & Integration
  • Central service for the calculation of customer-specific prices
    Challenge
    Organization
    Ecosystem
    Technologies
  • E-commerce
  • Make the composable next step in e-commerce

    How can I take the next step with our current e-commerce solution towards composable commerce?

     

    An organization currently working with a monolithic e-commerce platform and looking to move towards composable commerce faces the challenge of achieving more flexibility, scalability, and agility without immediately abandoning the existing solution.


    Monolithic platforms often provide an all-in-one e-commerce solution, but can impose limitations on innovation and customization due to tightly interwoven and complex functionalities.


    The transition to composable commerce therefore requires a phased approach where the organization gradually shifts to a modular ecosystem in which best-of-breed solutions are combined.


    A first step in this transition is identifying the key pain points in the current monolithic solution and determining which components can be decoupled first.


    For example, by implementing components such as the CMS, PIM system, search engine, and/or pricing calculation as separate modules, the organization can already start benefiting step by step from the advantages of composable commerce. This way, the organization can migrate gradually without major disruptions in the customer journey or business operations.


    In addition, it is essential to invest in a flexible architecture, such as a headless front-end and an orchestration layer, so that the front-end user experience becomes independent of the backend and can be more easily adapted to new requirements.


    By incrementally implementing composable components, the organization can future-proof its e-commerce landscape and benefit from the scalability and innovation capabilities of composable commerce, while the existing monolithic solution continues to function and gradually transforms into a commerce core.

     

    Discover our E-commerce solution

     

    Want to know more? Contact Luuk!

    • Schedule a 20-minute introductory meeting.
    • Get immediate advice on CX for your organization
    • Request a demo
    Contact us
    Luuk Giebels