Warmteservice's online store now generates the same revenue as eight physical branches
This was revealed by Bernedien Verburg, granddaughter of the company's founder, at Multichannel 2018. "Our new website, launched six months ago, attracts around 600,000 visitors monthly, three-quarters of whom return. This traffic generates a lot of consumer inquiries," she noted. Bernedien Verburg from Warmteservice spoke at Multichannel 2018 with Twinkle Digital Commerce. Multichannel 2018 features numerous free knowledge sessions on topics such as personalization, data-driven commerce, and the customer journey.