Get started with SAP Field Service Management in 8 out of 12 weeks. Ready for a 9+ customer experience?

As of today, Acorel is launching the second Solution Package for SAP Customer Experience. The Field Service Accelerator is a SAP-qualified service that allows organizations to start working with SAP Field Service Management within eight to twelve weeks.

Field Service Accelerator

The Field Service Accelerator consists of SAP Field Service Management licenses, complemented with services from Acorel. SAP Field Service Management supports the entire process from customer contact to handling service orders, such as maintenance and repairs. It provides smart back-office tools for scheduling the right service technicians, mobile applications to support technicians on-site, and a self-service portal where customers can access all information about their products.

Faster access to capabilities

Taco Schallenberg, CEO of Acorel, stated: "Our customers operate in a market where a quick time-to-market is essential. With our Basic Package, a customer will have a working solution in eight weeks. This results in a very fast ROI." With the Field Service Accelerator, organizations gain faster access to the capabilities of SAP Field Service Management.

Certificate

During the breakfast session 'Field Service Management 2.0,' the certificate for the Qualified Partner Packaged Solution 'Acorel Field Service Accelerator' was formally handed over by Dirk van de Pas, SAP Partner Solution Center Manager the Netherlands. Thijs den Dikken, Business Development Manager at Acorel, accepted the certificate on behalf of the organization.

Two Solution Packages

The Field Service Accelerator is Acorel's second SAP qualified Solution Package. The company previously launched the Marketing Accelerator, which helps organizations achieve higher returns from SAP Marketing Cloud in a short time. "We are particularly proud to be able to offer two qualified Customer Experience Solution Packages as the first SAP partner," said Taco Schallenberg.

About Acorel

Acorel is a versatile SAP Gold Partner specializing in sales, service, marketing, and commerce processes. With accessible IT solutions and in-depth knowledge of SAP Customer Experience solutions in the cloud, Acorel helps organizations improve customer engagement and commerce. Acorel is based in 's-Hertogenbosch and Alkmaar and works for clients such as Swinkels Family Brewers, Signify, Jacobs Douwe Egberts, Agrifirm, and Sanoma Media.

About SAP

As a market leader in enterprise software, SAP (NYSE: SAP) helps businesses of all sizes streamline their operations. SAP's solutions enable organizations to achieve significant efficiency improvements in their supply chains and business processes, allowing them to stay ahead of the competition. Currently, over 263,000 customers use SAP software to operate profitably and sustainably. www.sap.com/netherlands

This press release appeared on April 8, 2019, in Dutch IT Channel by Witold Kepinsky