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    Our vision

    Acorel is an expert in customer experience, employee experience and CX in B2B.

    Our vision

    Challenges E-commerce

    Challenges Digital Marketing

    Challenges Self-service

    Challenges Sales

    Challenges Extensibility

    Challenges Orchestration & Integration

    Challenges Increase online conversion and sales

    Challenges Displaying customer-specific prices in the webshop

    Challenges Make the composable next step in e-commerce

    Challenges Create more and better qualified leads

    Challenges Reducing customer churn

    Challenges Personalizing marketing messages

    Challenges Reduce the workload for the customer service team

    Challenges Efficient onboarding of new customers

    Challenges Get insight into the status of orders, deliveries, invoices, and returns

    Challenges Improving collaboration between sales and marketing

    Challenges Enriching customer insights without huge administrative burden

    Challenges Get insight into the status of orders, deliveries, invoices, and returns

    Challenges Flexible and quickly implement specific business requirements

    Challenges Make specific adjustments without impacting future upgrades

    Challenges Introducing innovative AI applications for existing CX solutions

    Challenges Avoiding a 'spaghetti' integration architecture

    Challenges Create central truth within a fragmented IT landscape

    Challenges Central service for the calculation of customer-specific prices

    All challenges
    Customer Experience
    Employee Experience
    CX in B2B
  • E-commerce
  • Increase online conversion and sales
    Challenge
  • E-commerce
  • Displaying customer-specific prices in the webshop
    Challenge
  • E-commerce
  • Make the composable next step in e-commerce
    Challenge
  • Digital Marketing
  • Create more and better qualified leads
    Challenge
  • Digital Marketing
  • Reducing customer churn
    Challenge
  • Digital Marketing
  • Personalizing marketing messages
    Challenge
  • Self-Service
  • Reduce the workload for the customer service team
    Challenge
  • Self-Service
  • Efficient onboarding of new customers
    Challenge
  • Self-Service
  • Get insight into the status of orders, deliveries, invoices, and returns
    Challenge
  • Sales Management
  • Improving collaboration between sales and marketing
    Challenge
  • Sales Management
  • Enriching customer insights without huge administrative burden
    Challenge
  • Self-Service
  • Get insight into the status of orders, deliveries, invoices, and returns
    Challenge
  • Extensibility
  • Flexible and quickly implement specific business requirements
    Challenge
  • Extensibility
  • Make specific adjustments without impacting future upgrades
    Challenge
  • Extensibility
  • Introducing innovative AI applications for existing CX solutions
    Challenge
  • Orchestration & Integration
  • Avoiding a 'spaghetti' integration architecture
    Challenge
  • Orchestration & Integration
  • Create central truth within a fragmented IT landscape
    Challenge
  • Orchestration & Integration
  • Central service for the calculation of customer-specific prices
    Challenge
    Organization
    Ecosystem
    Technologies
  • News
  • Orchestration & Integration
  • Consumer Interaction with SAP CX at Swinkels Family Brewers

    At Swinkels Family Brewers, we are celebrating two go-live moments within the Consumer Interaction project: the cashback promotion and Bavaria's 300th anniversary.

    At Swinkels Family Brewers, SAP Commerce Cloud, SAP Customer Data Cloud, and SAP Marketing Cloud are integrated

    At Swinkels Family Brewers, we celebrate two go-lives within the Consumer Interaction project: the cashback campaign and Bavaria's 300th birthday.

    Cashback Campaign

    The first go-live was on Friday, February 22. That's when the cashback campaign site went live. Participants can scan their receipt, leave personal information, and then get the purchase amount refunded to their bank account.

    Join the Toast

    The second go-live was on carnival Tuesday. The 300 years Bavaria campaign went live for Thailand and South Africa on that day. In the coming weeks, this campaign will be rolled out to about ten other countries as planned.

    Watch the video on YouTube here!

    Bavaria celebrates its 300th birthday not alone!

    Bavaria is celebrating this with its customers from various countries. The 300 years campaign offers participants the opportunity to enter a winning code or to raise a toast to Bavaria's 300th anniversary by uploading a photo/video with accompanying text. Ultimately, multiple winners will be selected per participating country, who will receive an invitation for a weekend party in and around the Bavaria brewery.

    In the Consumer Interaction project, the following components from the CX domain are integrated: SAP Commerce Cloud, SAP Customer Data Cloud, and SAP Marketing Cloud. A success that the Consumer Interaction project team and we from Acorel as an SAP CX partner are proud of!

    Want to know more about our reference case at Swinkels Family Brewers?

    Then check out our 'Cases' webpage and watch the customer video with Bavaria there.

    Want to know more? Contact Luuk!

    • Schedule a 20-minute introductory meeting.
    • Get immediate advice on CX for your organization
    • Request a demo
    Contact us
    Luuk Giebels