CX specialist Acorel and Management Consultancy company Noventum are strategically collaborating. Through this close partnership, customers can be better served. With Service Growth with SAP, the two companies aim to enhance customer experience and service excellence, and to grow sustainable, profitable revenue streams from services.
Since their founding in 2001 and 2006 respectively, Noventum and Acorel have been active in customer experience and service. Both parties have a proven track record of helping customers exceed their growth targets and improve the profitability objectives of service companies. The brand-new joint value proposition Service Growth with SAP brings together the expertise of Acorel and Noventum: Noventum management consultancy supplemented with Acorel's services. Service Growth with SAP creates the right environment for Service Transformation, guides the organization through change, mitigates resistance, develops the business, and assists the organization with the necessary skills and competencies.
Value Growth
Taco Schallenberg, Director of Acorel: "The synergy between our companies is significant. Our expertise in the service domain complements each other perfectly. Service Growth with SAP helps companies in their transformation to identify and design new value propositions for their services. We translate these into the right technological solutions and implementations, and if necessary, take them into management. This further distinguishes Acorel as the ultimate Customer Experience partner for businesses."
Foundation for Growth
Annick Perry, Partner at Noventum: "I am proud of our first joint proposition with Acorel: Service Growth with SAP. Getting your standard basic customer processes and data in order are prerequisites for the successful development of service propositions. With Service Growth with SAP, a world of opportunities opens up for service-oriented organizations to launch profitable and sustainable business models."
Intelligent Enterprise Quest
Raymond Schöder, Director Midmarket and Partner Ecosystem SAP Netherlands: "In our rapidly changing world, SAP supports companies in their journey to generate new, profitable, and sustainable sales with new services. In their transformation to an Intelligent Enterprise, specialized partners like Acorel play a crucial role. With Service Growth with SAP and the collaboration with Noventum, Acorel once again proves to be more than worthy of the title of SAP Customer Experience Gold Partner."
About Acorel
Acorel is an expert in sales, service, marketing, and commerce. As a committed partner, Acorel helps organizations improve their customer experience. From advice to execution, with pragmatic change management and accessible solutions. Acorel is the largest SAP Gold Partner in the Netherlands in the field of customer experience. The company is based in 's-Hertogenbosch and Alkmaar, and works for clients such as Royal Swinkels Family Brewers, Intergamma, Signify, Agrifirm, and Plieger. Website: www.acorel.nl.
About Noventum Service Management
Noventum focuses as a management consulting firm exclusively on guiding management teams of global manufacturing and industrial service companies that want to grow profitably with service. Through the use of proven methods, frameworks, and benchmarks, Noventum helps organizations define and implement service strategies that measurably improve business performance, increase revenue, profitability, and customer loyalty. With over 200 successful projects for some of the world's largest machinery manufacturing companies, Noventum is the partner for achieving profitable growth with service. Website: www.noventum.eu.
