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    Our vision

    Acorel is an expert in customer experience, employee experience and CX in B2B.

    Our vision

    Challenges E-commerce

    Challenges Digital Marketing

    Challenges Self-service

    Challenges Sales

    Challenges Extensibility

    Challenges Orchestration & Integration

    Challenges Increase online conversion and sales

    Challenges Displaying customer-specific prices in the webshop

    Challenges Make the composable next step in e-commerce

    Challenges Create more and better qualified leads

    Challenges Reducing customer churn

    Challenges Personalizing marketing messages

    Challenges Reduce the workload for the customer service team

    Challenges Efficient onboarding of new customers

    Challenges Get insight into the status of orders, deliveries, invoices, and returns

    Challenges Improving collaboration between sales and marketing

    Challenges Enriching customer insights without huge administrative burden

    Challenges Get insight into the status of orders, deliveries, invoices, and returns

    Challenges Flexible and quickly implement specific business requirements

    Challenges Make specific adjustments without impacting future upgrades

    Challenges Introducing innovative AI applications for existing CX solutions

    Challenges Avoiding a 'spaghetti' integration architecture

    Challenges Create central truth within a fragmented IT landscape

    Challenges Central service for the calculation of customer-specific prices

    All challenges
    Customer Experience
    Employee Experience
    CX in B2B
  • E-commerce
  • Increase online conversion and sales
    Challenge
  • E-commerce
  • Displaying customer-specific prices in the webshop
    Challenge
  • E-commerce
  • Make the composable next step in e-commerce
    Challenge
  • Digital Marketing
  • Create more and better qualified leads
    Challenge
  • Digital Marketing
  • Reducing customer churn
    Challenge
  • Digital Marketing
  • Personalizing marketing messages
    Challenge
  • Self-Service
  • Reduce the workload for the customer service team
    Challenge
  • Self-Service
  • Efficient onboarding of new customers
    Challenge
  • Self-Service
  • Get insight into the status of orders, deliveries, invoices, and returns
    Challenge
  • Sales Management
  • Improving collaboration between sales and marketing
    Challenge
  • Sales Management
  • Enriching customer insights without huge administrative burden
    Challenge
  • Self-Service
  • Get insight into the status of orders, deliveries, invoices, and returns
    Challenge
  • Extensibility
  • Flexible and quickly implement specific business requirements
    Challenge
  • Extensibility
  • Make specific adjustments without impacting future upgrades
    Challenge
  • Extensibility
  • Introducing innovative AI applications for existing CX solutions
    Challenge
  • Orchestration & Integration
  • Avoiding a 'spaghetti' integration architecture
    Challenge
  • Orchestration & Integration
  • Create central truth within a fragmented IT landscape
    Challenge
  • Orchestration & Integration
  • Central service for the calculation of customer-specific prices
    Challenge
    Organization
    Ecosystem
    Technologies
  • Insights
  • Extensibility
  • Orchestration & Integration
  • Acorel Monitoring Toolkit

    Add-on for the SAP Business Technology Platform (SAP BTP) to easily monitor all integration flows and reprocess messages yourself.

    Monitoring integrations without IT: the Acorel Monitoring Toolkit for SAP CPI

    Many organizations work with SAP Cloud Platform Integration (SAP CPI) to exchange data between systems. However, monitoring these data flows is often a challenge. Standard tools provide little insight, lack alerts, and require IT involvement. This is where the Acorel Monitoring Toolkit comes in to offer a solution.

    Who is this solution for?

    For organizations using SAP CPI who want more control over their integrations. Those who don't want to wait for someone to notice an error, but want to be alerted immediately. And those who want to resolve error messages without depending on IT.

    What is it?

    A user-friendly add-on for SAP BTP that enables business users to monitor all integration flows themselves and reprocess erroneous messages.

    The benefits of the Acorel Monitoring Toolkit

    1. Complete insight into message content

    While standard monitoring tools only provide error messages, the Acorel Monitoring Toolkit displays the full payload. This way, you can see exactly what went wrong.

    2. Proactive alerts

    Users are immediately informed of errors. No surprises afterwards, but action when needed.

    3. Reprocess messages yourself

    Instead of going back to the source or IT to adjust the message, a business user can clean up the message and resend it themselves. This saves time and frustration.

    4. Intuitive and accessible

    The interface is designed for business users: clear, logical, and without technical barriers.

    5. Smart searching and filtering

    No need to search through endless lists, but filter purposefully by message type, error message, or other parameters. This way, you can quickly solve problems.

    What makes this toolkit unique?

    The Acorel Monitoring Toolkit is developed from daily practice. By listening to users who need more control over their integrations. The result is a complete, proactive, and efficient solution that enables organizations to respond faster to disruptions, ensure better data quality, and be less dependent on IT.

    Do you want to discover how to take control of your integrations yourself? Contact Acorel. We are happy to show you how it works.

    Want to know more? Contact Luuk!

    • Schedule a 20-minute introductory meeting.
    • Get immediate advice on CX for your organization
    • Request a demo
    Contact us
    Luuk Giebels